Customer Sevices
At Nara, your satisfaction is our top priority. We are here to make your shopping experience smooth, enjoyable, and stress-free. Whether you have a question about a product, an order, or simply need recommendations, our team is ready to assist you.
π¦ Orders & Shipping
- Processing Time: Orders are processed within 1β2 business days.
- Shipping: We offer reliable nationwide shipping, with delivery times depending on your location.
- Tracking: Once your order is shipped, you will receive a tracking number via email.
π Returns & Exchanges
We want you to be completely happy with your purchase.
- Returns: Unopened and unused items may be returned within 14 days of delivery.
- Exchanges: If you received the wrong item or a damaged product, please contact us, and weβll quickly make it right.
- Refunds: Refunds are processed back to your original payment method once the return is approved.
π How to Reach Us
Our customer care team is always ready to help.
- Email: support@narafoods.com
- Phone: Whatsapp Us
- Business Hours: Monday β Saturday, 9:00 AM β 6:00 PM (Closed on Sundays & public holidays)
Nara – Thai Food & Grocery Shop Online
At Nara, we donβt just sell foodβwe share the flavors of Thailand with care. Thank you for trusting us to bring authentic Thai ingredients to your table.